Repair-specific from intake to pickup
Track a job from customer and device intake through diagnosis, estimate approval, parts, repair, QA, payment, and completion.
- ✓Guided repair workflow
- ✓Secure customer approval links
- ✓Parts and prepayment tracking
- ✓Invoice and payment history
Simple for a small shop, deeper when needed
Starter keeps the core workflow focused. Pro adds team, scheduling, inventory, reporting, growth, Repair Memory, and intelligence. Business adds commercial clients, assets, advanced automation previews, customization, and integrations.
Customer communication stays attached to the repair
Messages, approvals, status, and payment requests stay connected to the ticket so the shop is not piecing together context from separate tools.
Shop data remains portable
BenchDesk includes export and guarded recovery-import tools so the repair business is not trapped in a black box.