Repair Shop Software

Repair shop software built around the actual repair lifecycle.

BenchDesk combines repair tickets, customers, devices, estimates, approvals, parts, invoices, scheduling, inventory, and shop operations without turning the shop into a generic project-management board.

Repair-specific from intake to pickup

Track a job from customer and device intake through diagnosis, estimate approval, parts, repair, QA, payment, and completion.

  • ✓Guided repair workflow
  • ✓Secure customer approval links
  • ✓Parts and prepayment tracking
  • ✓Invoice and payment history

Simple for a small shop, deeper when needed

Starter keeps the core workflow focused. Pro adds team, scheduling, inventory, reporting, growth, Repair Memory, and intelligence. Business adds commercial clients, assets, advanced automation previews, customization, and integrations.

Customer communication stays attached to the repair

Messages, approvals, status, and payment requests stay connected to the ticket so the shop is not piecing together context from separate tools.

Shop data remains portable

BenchDesk includes export and guarded recovery-import tools so the repair business is not trapped in a black box.

One repair workflow, three plans.

Starter
$39.99/mo

Everything a small repair shop needs to run repairs cleanly.

Pro
$69.99/mo

Run the shop, team and customer communication from one place.

Business
$119.99/mo

Advanced operations for growing repair companies.