Core repair workflow
Customer, device, ticket, diagnosis/work log, estimate, approval, parts/prepayment, repair, QA, pickup, invoice, payment, and completed history stay connected.
FEATURES
Repair shop software that stays centered on the repair.
BenchDesk keeps the everyday workflow simple while adding deeper tools only when the shop needs them.
BenchDesk Next
Exception-first NOW / NEXT / WATCHING views help the shop focus on blocked and actionable work instead of inspecting every healthy ticket.
Customer experience
Secure accountless repair links support status, estimate approval, messaging, attachments, and payment requests.
Inventory & purchasing
Track vendors, SKUs, cost, sell price, reservations, reorder points, purchase orders, receiving, and installed parts.
Money & reporting
See invoices, payments, customer parts funds, parts cost and markup, expenses, receivables, refunds, and operating results.
Business operations
Business clients, assets, service contracts, automation previews, customization, integration health, and advanced operational visibility are available on Business.
One repair workflow, three plans.
Starter
$39.99/mo
Everything a small repair shop needs to run repairs cleanly.
Pro
$69.99/mo
Run the shop, team and customer communication from one place.
Business
$119.99/mo
Advanced operations for growing repair companies.