Phone Repair Shop Software

Phone and tablet repair software for intake, approvals, parts, prepayment, repair status, and customer pickup.

BenchDesk gives phone repair shops a fast ticket workflow while still supporting the parts, approvals, messaging, and payment details that make device repair profitable.

Fast intake for common repairs

Create the customer, device, issue and service type without forcing a heavy setup process.

Approval before expensive parts

Send estimates through a secure customer link and track required prepayment before the repair begins.

Inventory that understands repair parts

Track SKUs, vendors, cost, sell price, reserved stock, reorder points, receiving and installation.

Accountless customer experience

Customers can review repair status, approvals, messages and payment requests from a secure link without creating a staff account.

One repair workflow, three plans.

Starter
$39.99/mo

Everything a small repair shop needs to run repairs cleanly.

Pro
$69.99/mo

Run the shop, team and customer communication from one place.

Business
$119.99/mo

Advanced operations for growing repair companies.