BUILT FOR REPAIR SHOPS

Run your repair business without fighting your software.

BenchDesk keeps tickets, customers, estimates, approvals, parts, payments, scheduling, and your team in one clean repair workflow. Simple on day one. Powerful when you need it.

No card required for the trial · Your shop data stays yours

Today in BenchDesk
Your shop. One command center.
+ New Ticket
Active repairs
18
Currently in the shop
Ready for pickup
4
Turn work into pickup
Outstanding
$1,284
6 open invoices
Collected today
$735
Completed payments
Do Next
1
Send estimate for approval
#1048 · MacBook Pro
2
Receive ordered display
#1043 · iPhone 15
3
Run final QA
#1039 · Gaming PC
ONE REPAIR FLOW

The shop should rarely have to figure out what comes next.

BenchDesk is opinionated by default and flexible when needed. Each job moves through a repair-specific lifecycle instead of disappearing into generic task software.

01
Check in
02
Diagnose
03
Estimate
04
Approve
05
Parts
06
Repair
07
QA
08
Pickup
LESS CLUTTER. MORE CONTROL.

Everything around the repair, connected.

Repair workflow

Keep every repair moving from intake through pickup with a clear next action.

Customer approvals

Send secure status links, estimates, approvals, messages, and payment requests.

Parts + prepayments

Track what is ordered, received, installed, and what the customer has funded.

Money clarity

See invoices, payments, outstanding balances, parts margin, expenses, and shop performance.

Customers + devices

Build useful repair history around the customer and every device they bring in.

Team operations

Scheduling, roles, work logs, reporting, and the tools a growing shop needs.

PRICING THAT GROWS WITH THE SHOP

Start simple. Add power when it pays for itself.

Every new shop can try the full Pro workflow free for 14 days. Business is already part of the BenchDesk roadmap and is coming soon.

Starter

$39.99/mo

Everything a small repair shop needs to run repairs cleanly.

Tickets, customers & devices
Work logs & repair history
Estimates & secure customer approval
Parts & prepayment tracking
Invoices & manual payments
Secure customer status links
Choose Starter
MOST POPULAR

Pro

$69.99/mo

Run the shop, team and customer communication from one place.

Everything in Starter
Live two-way customer messaging
Team accounts & role controls
Repair scheduling
Operational & technician reports
Saved workflow tools & follow-up foundation
Priority access to new workflow tools
Try Pro free
COMING SOON

Business

$119.00/mo target

Advanced operations for growing repair companies.

Everything in Pro
Multi-location Command Center
Advanced roles & granular permissions
Bottleneck detection & capacity forecasting
Technician load balancing
Commercial client & fleet/asset workspace
Advanced automation & operational analytics
API access & expanded integrations
Founding Pro: eligible early shops can lock in $49.99/mo while continuously subscribed. Limited founding availability.
BenchDesk
BenchDesk

Get the repair shop out of spreadsheets, sticky notes, and software built for somebody else.

Run the next repair in BenchDesk and build from there.

Start your 14-day Pro trial